Shipping Policy
Domestic Shipping Charges and Methods -
We charge a flat rate of $5.95 on orders up to $50.00.
Orders $50.01 to $99.99 are $6.95. Orders over $100.00 are shipped FREE!
Expedited parcels are subject to changes in shipping cost based on the weight and value of the package.
Expedited parcels are subject to changes in shipping cost based on the weight and value of the package.
Most order will be shipped via US Priority Mail. Heavy orders will be shipped via FedEx Ground.
Orders under 13 oz will be shipped via First Class Mail.
USPS First Class Mail and FedEx Ground packages have an average delivery time of 2-5 business days from the date the order is shipped. We pride ourselves in being one of the fastest in the industry. All merchandise is carefully packaged before leaving our warehouse.
Most orders received before 3:00pm MT will ship the same day.
Please allow 5-7 working days, for bank clearance on orders that are paid by personal checks.
Canadian Orders - We charge a flat rate of $21.00 for orders to Canada weighing less than 2 lbs. Orders weighing more than 2 lbs will be charged at the rate charged by the US Postal Service.
Shipping costs to Canada vary depending on the weight of the package. We set a base rate of $15.00 which covers the cost of most small to medium sized orders, and if the shipping cost is more we will contact you for additional payment.
International Orders
International shipping costs vary depending on the weight of the package and the destination country. We set a base rate of $24.00 which covers the cost of most small to medium sized orders, and if the shipping cost is more we will contact you for additional payment.
Please be advised that NutriVera Naturals is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. Also, we kindly request that you contact your customs office to thorough inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery.
Unfortunately, we cannot issue a refund of any kind for orders seized or destroyed by Customs unless the order is returned back to our warehouse in an undamaged and resalable condition. Refunds issued will be for the cost of the merchandise only; shipping costs will not be reimbursed.
Return Policy
We have a 30 day money back guarantee (date received). Please notify us immediately of any order that is unsatisfactory and we will try to resolve the problem. All clearance and final sale items are not returnable.
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, traceable method to the address below.
Returns may be subject to 10% restocking charge.
Nutrivera Naturals
3090 Draco Circle
Monument, CO 80132